We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it, kindly WhatsApp us at +92 336 8034793
Our return and exchange policy extends for a generous 14 days from the date of order delivery.
To qualify for an exchange, products should be mostly unused, with at least 90% of the content remaining.
We process all return and exchange requests promptly, typically within 3 to 5 working days.
Please note, delivery charges for the original order are non-refundable.
Customers are responsible for any delivery charges incurred for exchanging products.
In cases of damage or leakage we will cover all delivery charges related to the return and exchange.
To initiate the refund/exchange process please WhatsApp us at +92 336 8034793

WhatsApp Us: +92 336 8034793

Customer Support: Support@essenceroyal.com